GamerValue Privacy Policy – PlayerAuctions

1. Scope of this Privacy Policy

We take your privacy extremely seriously. Please review this privacy policy attentively as it provides crucial information about who we are and the methods and reasons we collect, store, utilize, and disseminate your personal data. It pertains to the website (“GamerValue” or the “Site”) and all associated sites, applications, services, and tools where this policy is cited, irrespective of the way you access or utilize them, including via mobile devices. The policy further elucidates your rights concerning your personal data and the avenues to reach out to us should you have queries or remarks.

We gather, employ, and are accountable for specific personal data about you. When undertaking these actions, we are governed by relevant legislation including the General Data Protection Regulation (GDPR), which is enforced throughout the European Union (inclusive of the United Kingdom), and we stand as a ‘controller’ of that personal data in the context of these laws.

2. Key Terms

It would be helpful to start by explaining some key terms used in this policy:

We, us,
Our data protection officer[email protected]
Personal dataAny information relating to an identified or identifiable individual
Special category personal dataPersonal data revealing racial or ethnic origin, political opinions, religious beliefs, philosophical beliefs or trade union membership
Genetic and biometric data
Data concerning health, sex life or sexual orientation

3. Children Under the Age of 16

Our Site is not designed for children below the age of 16. Nobody under the age of 16 should supply any personal data to or on the Site. We do not intentionally gather personal data from children who are below 16 years of age. If you are under the age of 16, please refrain from using or furnishing any data on this Site, accessing any of its functionalities, registering on the Site, making any transactions through the Site, utilizing any of the interactive or public commentary tools of this Site, or offering any details about yourself to us, which includes your name, residence, phone number, email ID, or any alias or username you might use. In the event that we discover that we have gathered or obtained personal data from a minor below 16 without authenticating parental approval, we will make that data anonymous. Should you suspect that we might possess data from or concerning a child under 16, kindly reach out to us at [email protected].

California inhabitants below the age of 16 might possess supplementary rights concerning the gathering and sale of their personal details. Kindly refer to Your State Privacy Rights for additional insights.

4. Personal Data We Collect About You

We may gather and utilize the subsequent personal data concerning you:

  • Your name and contact details, such as your email address and phone number.
  • Information that allows us to verify your identity, for instance, your date of birth.
  • Your gender details, should you decide to provide them.
  • Geographic data.
  • Details for shipping, invoicing, transactions, and payment card.
  • Your personal or professional preferences.
  • Your online professional profile, like your LinkedIn account.
  • Your interaction history, purchasing record, and items saved on GamerValue.
  • Data from accounts you connect to GamerValue, for instance, Facebook and other social media platforms.
  • Information that facilitates us in conducting credit or other financial evaluations on you.
  • Insights about your utilization of the GamerValue website, IT, communication, and other technologies.
  • Your feedback to questionnaires, contests, and promotional events.
  • Transaction details based on your actions on GamerValue (like details aiding in purchasing and selling).
  • Community dialogues, chat sessions, dispute resolutions, communications via GamerValue, and messages directed to us.
  • Computer login details, statistics on webpage visits, traffic directed to and from GamerValue, and cookie data.
  • Additional data, encompassing IP address, standard blog details, and extra data from third-party sources. This includes payment account details given by any payment services you employ for transactions or to receive funds, and your browser ID, cookie ID, device ID, device type, proxy usage, VPN use, and related names, locales, email addresses, phone numbers, and social media public profiles as supplied by our payment fraud and customer diligence service providers.

This personal information is essential for delivering our services to you. You can opt not to share data with us, but generally, certain details about you are necessary for you to: sign up as a member; buy goods or services; set up a profile; partake in a survey, competition, or raffle; pose a question to us; or start other activities on our platform.

5. How Your Personal Data is Collected

Most of the personal data we gather is directly from you through our website. However, we might also obtain information:

  • From publicly available sources, for instance, demographic information.
  • Directly from third parties, such as: – Sanctions screening entities; – Credit reporting agencies; – Customer verification service providers; – Data brokerage firms.
  • From third parties, with your explicit consent, like your banking institution.
  • From cookies on our website. For a detailed explanation of our cookie usage, kindly refer to our Cookie Policy.
  • Through our IT infrastructure, for instance, the automated surveillance of our websites and other technological systems like our computer networks and connections.

6. How and Why We Use Your Personal Data

We might share aggregated data about our users, and details that don’t pinpoint any specific individual, without any limitations.

According to data protection regulations, we’re only allowed to use your personal data if there’s a valid reason, such as:

  • Adhering to our legal and regulatory duties;
  • Executing our contract with you or taking preliminary steps at your behest before formalizing a contract;
  • Acting on our legitimate interests or those of a third party;
  • Operating under your explicit consent.

A “legitimate interest” implies having a business or commercial rationale to process your information, unless this is overridden by your individual rights and interests.

Here’s a breakdown of our reasons for using your personal data:

Purpose of Using Data


Delivering our services

To fulfill our contract or take preliminary actions upon your request

Communicating via email/phone for dispute resolution, fee collection, troubleshooting, etc.

Contractual reasons; our legitimate interests in maintaining customer relations

Preventing fraud, breaches, and enforcing our policies

Legitimate interests in ensuring safety for both us and you

Identity verification and screening against financial sanctions or embargoes

Legal and regulatory compliance

Providing data for regulatory audits, investigations, etc.

Legal and regulatory compliance

Upholding business protocols like security

Legitimate interests in efficient operations and best service delivery

Improving operations, training, and quality control

Legitimate interests in business efficiency

Safeguarding commercially confidential details

Legitimate interests in protecting valuable info and legal compliance

Conducting statistical business analyses

Legitimate interests in business efficiency

Preventing unauthorized system access

Legitimate interests in security and legal compliance

Updating our customer records

Contractual, legal compliance, and legitimate interests in customer communication

Promoting safe work habits and managing staff

Legal compliance and legitimate interests in operational efficiency

Marketing our services and those of selected partners

Legitimate interests in business promotion

Conducting credit checks

Legitimate interests in financial security

External quality audits

Legitimate interests in maintaining standards and legal compliance

Please note that the above chart doesn’t pertain to specific category personal data, which we will handle only with your clear consent.

7. Promotional Communications

We may use your personal data to send you updates (by email, text message, telephone, or post) about our services, including exclusive offers, promotions, or new products and/or services.

We possess a legitimate interest in utilizing your personal data for promotional activities (refer to the ‘How and why we use your personal data’ section). Consequently, we typically don’t require your consent to dispatch promotional messages. However, in situations where consent is obligatory, we’ll procure it distinctly and transparently.

Your personal data will always be handled with the highest regard, and we will never commercialize it.

You can choose to stop receiving promotional communications at any given moment by:

  • Using the ‘unsubscribe’ link in emails,
  • Deselecting the “Analytics & Marketing” option within our Cookie Policy.

Should you engage us to offer additional products and/or services in the forthcoming days, or if there are updates in legal guidelines, regulations, or our organizational framework, we might prompt you to review or modify your marketing preferences.

8. Targeted Advertising

Should you prefer not to have GamerValue utilize the data we gather or that you offer for the delivery of ads in sync with our advertisers’ target-audience inclinations, you can opt-out. To do so, please visit our Cookie Policy and deselect the “Analytics & Marketing” checkbox.

Additionally, if you wish to avoid targeted ads from members of the Network Advertising Initiative (“NAI”), you can do so by visiting the NAI’s website.

Individuals in certain states, including California, Nevada, Colorado, Connecticut, Virginia, and Utah, might have supplementary rights and choices pertaining to their personal data. For comprehensive details, please refer to the State Privacy Rights section.

9. Who We Share Your Personal Data With

We routinely share personal data with:

  • Other GamerValue users you interact with
  • Members of our Group Company
  • Third parties we engage to facilitate our services to you, e.g., payment service providers, technical service providers, risk management, and customer due diligence service providers
  • Other third parties we employ to support our business operations, e.g., marketing agencies or website hosts
  • Third parties you authorize, e.g., social media platforms you opt to link your account with or third-party payment providers
  • Credit reference agencies
  • Our insurance companies and brokers
  • Our banking partners

We only entrust our service providers with your personal data when we’re convinced of their capability to maintain its security. Contractual restrictions are placed on these providers, ensuring they can only leverage your personal data in service to us and you. Personal data might also be shared with external auditors, for example, in the context of ISO accreditation or the auditing of our financial records.

For compliance with our legal and regulatory duties, we might share and exchange data with law enforcement units and regulatory authorities.

In some scenarios, such as during the potential sale of portions (or all) of our business or amidst structural changes, sharing certain personal data becomes a necessity. Although we typically aim for anonymization of this data, it’s not always feasible. Any entity receiving this data will be bound to maintain its confidentiality.

10. Where Your Personal Data is Hel

Data might be stored in our offices, offices of our group companies, or with third parties, service providers, representatives, and agents as elaborated upon in the previous section (‘Who We Share Your Personal Data With’).

It’s worth noting that some of these entities might be located outside the European Economic Area. For detailed information, especially concerning the measures we adopt to safeguard your personal data under such circumstances, please refer to the subsequent section: ‘Transferring Your Personal Data Out of the EEA’.

11. How Long Your Personal Data Will Be Kept

We will retain your personal data for as long as you maintain an account with GamerValue or as long as we provide services to you. After this period, your personal data will be stored:

  • To address any inquiries, complaints, or claims initiated by you or on your behalf
  • To demonstrate our commitment to fair treatment
  • To combat fraud directed at GamerValue or our active user base
  • To maintain records in compliance with legal obligations We won’t keep your personal data longer than its intended purpose necessitates. Different data types mandate distinct retention durations. Once retaining your personal data is no longer essential, we will either erase or anonymize it.

12. Transferring Your Personal Data Out of the EEA

For us to provide services, occasionally we have to share your personal data outside the European Economic Area (EEA), such as:

  • With our offices located beyond the EEA
  • With both yours and our service providers situated outside the EEA
  • If your base of operations is outside the EEA
  • In cases where our services have an international scope Such transfers are governed by specific regulations under both European and UK data protection laws. The data protection standards of non-EEA countries differ from those in the UK and EEA. Nonetheless, we pledge to make these transfers in full compliance with data protection legislation, ensuring the security of all personal data. Our typical approach involves using standard data protection contract clauses endorsed by the European Commission. For a copy of these clauses or for more details, please reach out to us (refer to ‘How to Contact Us’ below).

13. Your Rights

You are entitled to the following rights, exercisable without incurring any charges:

  • Access: The privilege to obtain a copy of your personal data
  • Rectification: The right to request corrections for any inaccuracies in your personal data
  • To be Forgotten: In specific scenarios, the right to ask us to erase your personal data
  • Restriction of Processing: Under certain circumstances, such as if you challenge the data’s accuracy, the right to demand a halt to processing of your personal data
  • Data Portability: In specific cases, the right to get the personal data you’ve shared with us in a structured, widely-used, and machine-readable format, or to have that data relayed to a third party
  • To Object: The right to object at any moment to your personal data undergoing processing for direct marketing (inclusive of profiling) and, in particular other contexts, to our ongoing processing of your personal data, for instance, processing rooted in our legitimate interests
  • Not to be Subject to Automated Individual Decision Making: The right to not be subjected to decisions made purely based on automated processing (including profiling) that might legally impact you or similarly affect you in significant ways To exercise any of the aforementioned rights, kindly:
    • Fill out a data subject request form—available on our website under “Data Subject Access Request”
    • Reach out via email, phone, or writing—refer to ‘How to Contact Us’ below
    • Provide adequate details to identify you (like your full name, address, and reference number)
    • Supply a proof of your identity and address (a duplicate of your driving license or passport and a recent utility or credit card statement)
    • Specify the right you wish to exercise and the relevant information

14. Right to Withdraw Consent

Beyond the rights listed above, if the processing of your personal data is grounded on consent, you hold the right to revoke this consent anytime. However, this won’t impact the legitimacy of any processing based on prior consent.

15. Keeping Your Personal Data Secure

We’ve implemented suitable security measures to guard against accidental loss of personal data or unauthorized access or use. Access to your personal data is restricted to individuals who genuinely need it for business reasons. These individuals will process your details only in an approved manner and are bound by confidentiality.

Furthermore, we’ve established protocols to handle any suspected breaches in data security. Should we be legally obligated, we will inform both you and the relevant regulator about a suspected breach.

16 How to complain

We hope that we can address any query or concern you may have about our use of your information. If you are situated in the European Economic Area, United Kingdom, or Switzerland, the General Data Protection Regulation grants you the right to lodge a complaint with a supervisory authority in the country where you work, usually live, or where any alleged infringement of data protection laws has taken place.

17 State Privacy Rights

The California Consumer Privacy Act of 2018 (“CCPA”) is a privacy statute that confers various rights to California residents. This particular Section 15 (Privacy Notice for California Residents) supplements the information found in this privacy policy and is exclusively applicable to individuals residing in the State of California. This Section 15 has been provided to meet CCPA requirements, and any terms defined within the CCPA retain their definitions when mentioned in this Section 15.

  1. Personal information we gather about you

We collect data that identifies, correlates to, describes, references, can be linked with, or could reasonably be associated, directly or indirectly, with a specific consumer or device (“personal information”). More specifically, over the past 12 months, we might have gathered the following types of personal information about our customers:





A. Identifiers.

A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers.


Directly from you From your device or your use of our website

B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).

A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.


Directly from you From your device or your use of our website

C. Protected classification characteristics under California or federal law.

Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).


Directly from you

D. Commercial information.

Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.


Directly from you From your device or your use of our website

E. Biometric information.

Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.



F. Internet or other similar network activity.

Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.


From your device or your use of our website

G. Geolocation data.

Physical location or movements.


From your device or your use of our website

H. Sensory data.

Audio, electronic, visual, thermal, olfactory, or similar information.



I. Professional or employment-related information.

Current or past job history or performance evaluations.



J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).

Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.



K. Inferences drawn from other personal information.

Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.


From marketing and advertising service providers.

Please refer to Section 4 for more details on “Source” and Section 3 of this privacy policy for a deeper insight into the data we collect.

  1. How we utilize your personal information

Please refer to Section 5 of this privacy policy to understand how we utilize your personal data.

  1. Distribution of your personal information

Within the last twelve (12) months, we might have distributed the following categories of personal information for a business objective:

Category A


Category B

California Customer Records personal information categories.

Category C

Protected classification characteristics under California or federal law.

Category D

Commercial information.

Category F

Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.

Category G

Physical location or movements.

Top of Form

Please refer to Section 7 of this privacy policy to learn about the types of third parties to whom we disclose your personal data for business purposes.


  1. Your Rights and Choices


You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past twelve (12) months. Once we receive and confirm your verifiable consumer request, we will disclose to you:

The categories of personal information we collected about you.

The categories of sources for the personal information we collected about you.

Our business or commercial purpose for collecting or selling that personal information.

The categories of third parties with whom we share that personal information.

The specific pieces of personal information we collected about you (also called a data portability request).

If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:

– sales, identifying the personal information categories that each category of recipient purchased; and

– disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.

Deletion Request Rights

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:

Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.

Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.

Debug products to identify and repair errors that impair existing intended functionality.

Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.

Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).

Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.

Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.

Comply with a legal obligation.

Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

Exercising Access, Data Portability, and Deletion Rights

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by:

Visiting data-subject-access-request/

Emailing at [email protected]

Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.

You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:

Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.

Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

Response Timing and Format

We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. We will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Personal Information Sale and Opt-Out Right

If you are a California resident, you have the right to direct a business not to sell your personal information. We do not sell information that directly identifies you, such as your name and email address. We share certain information and allow third parties to collect certain information about your activity, for example through cookies, as explained in our cookie policy. We do not believe these activities are a sale of personal information under the current regulatory guidance for the CCPA.


We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

Deny you goods or services.

Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.

Provide you a different level or quality of goods or services.

Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

Colorado, Connecticut, and Virginia also provide their state residents with rights to:

Correct inaccuracies in their personal information, taking into account the information’s nature processing purpose.

Opt-out of profiling in furtherance of decisions that produce legal or similarly significant effects.

Should you wish to correct inaccuracies in your personal data, keeping in mind the nature and purpose of processing the information or to opt out of profiling that leads to legal or significant effects, and you’re a resident of Colorado, Connecticut, or Virginia, please contact us at [email protected].

For residents of Nevada, you have a limited right to opt out of certain sales of personal data. To exercise this right, you can email [email protected]. However, it’s worth noting that currently, we do not engage in data sales that would require this opt-out under the given statute.

18. Changes to this privacy policy

This privacy notice was last modified on May 27, 2023. From time to time, we may make changes to this privacy notice. Whenever changes are made, we will notify you either by posting the revised privacy policy on the Site or through an email.

19. How to contact us

Should you have any queries regarding this privacy policy or the information we have about you, please get in touch with us via email [email protected].

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